Message Delivery Reports

In this post, I will show how to view a delivery for a Sent Item.  This report, which can be seen from Outlook and OWA, will provide information on the status of an email such as:  when the message was submitted, delivered and if it was read.

View Message Delivery Report in Outlook 2013:

1.  Open a Sent Item to view its report

2.  Click File and select “Open Delivery Report”

Delivery Report

3.  The Message Delivery Report will open in a browser window

Capture

 

View Message Delivery Report in OWA

1.  After logging into OWA, click on Options and select See All Options…

options

2.  Next select Organize E-mail and then Delivery Reports

deliver report 2

3.  On the Delivery Reports page, fill in the criteria that you want to use to search for the desired message:  ie, based on recipients, sender or subject.  In this case, I searched for messages from a particular sender.  Once the data has been inputted, hit search to get the results.

delivery report criteria

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The results of the report shows that the the message was submitted and delivered on 6/10/2016 2:10 PM.  Also, it indicates that the message has been read or at least opened.

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